Terms and Conditions

Effective Date: May 10, 2026

Welcome to KENDIski. These Terms and Conditions govern your use of our website, physical store, and services. By accessing our website or making a purchase, you agree to these Terms and Conditions.

1. About KENDIski

KENDIski is a fashion and lifestyle brand offering quality and affordable clothing and related products through its physical store and online platform.

Physical Store Location:

KENDIski

Simara Mall, 6th Floor, Shop 36

Kenya

KENDIski currently operates as a single-vendor store, meaning all products listed on the platform are owned and managed directly by KENDIski.

2. Eligibility

By using our services, you confirm that:

1. You are at least 18 years old or have parental/guardian consent
2. All information provided is accurate and truthful
3. You will use the platform for lawful purposes only

3. Products and Availability

We strive to ensure all product details, descriptions, and pricing are accurate. However:

1. Product availability may change without notice
2. Colors and appearance may vary slightly due to screen differences
3. We reserve the right to modify or discontinue products at any time

4. Orders

When you place an order:

1. You will receive an order confirmation
2. All orders are subject to acceptance and stock availability
3. We reserve the right to cancel or refuse orders due to pricing errors, stock issues, or suspected fraud

If an order is cancelled after payment, a refund will be processed where applicable.

5. Pricing and Payments

All prices are listed in the applicable currency and may be changed without prior notice.

Payments are securely processed via Paystack.

KENDIski does not store or have access to your full payment card details. All payment information is handled securely by Paystack.

For more information, visit:

Paystack Official Website

6. Shipping and Delivery

We aim to deliver orders promptly, but:

1. Delivery timelines may vary depending on location and courier services
2. Customers are responsible for providing accurate delivery details
3. We are not responsible for delays caused by third-party logistics providers or unforeseen circumstances

Shipping fees (if applicable) will be shown at checkout.

7. Returns and Refunds

We offer a 7-day return policy under the following conditions:

1. Items must be returned within 7 days of delivery or purchase
2. Items must be unused, unworn, and in original condition
3. Items must include original packaging (where applicable)
4. Proof of purchase is required

Non-Returnable Items

1. Items that have been worn, washed, or altered
2. Items returned after the 7-day period
3. Clearance or final sale items (if specified at purchase)

Refunds or exchanges will be processed after inspection and approval.

8. Intellectual Property

All intellectual property belonging to KENDIski is limited to:

1. The KENDIski name
2. The KENDIski logo

These may not be copied, reproduced, or used without written permission.

All other product designs, materials, and branding elements are subject to their respective rights where applicable.

9. User Responsibilities

You agree not to:

1. Misuse or disrupt the website or services
2. Provide false or misleading information
3. Attempt unauthorized access to systems
4. Engage in fraudulent or abusive activity

We reserve the right to restrict access where necessary.

10. Limitation of Liability

To the fullest extent permitted by law, KENDIski shall not be liable for:

1. Indirect or consequential losses
2. Delivery delays caused by third parties
3. Loss of data, profits, or opportunities
4. Issues arising from misuse of products

All products are used at the customer’s own discretion.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal data.

12. Changes to Terms

KENDIski may update these Terms and Conditions at any time.

Updates will be posted on this page with a revised effective date. Continued use of our services means acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be handled under the jurisdiction of Kenyan courts.

14. Contact Information

For questions regarding these Terms and Conditions:

KENDIski

Simara Mall, 6th Floor, Shop 36

Kenya

Email: support@kendiski.com

Phone: +254722604893

Website: kendiski.com