You can reach us through:
Email: support@kendiski.com
Phone: +254722604893
Website: KENDIski Official Website
Yes. KENDIski may update the Terms and Conditions at any time. Continued use of the services means you accept the updated terms.
These Terms and Conditions are governed by the laws of Kenya.
Your information is handled according to our Privacy Policy.
The KENDIski name and logo are protected and may not be used without written permission.
Yes. We reserve the right to restrict or terminate access where necessary.
Users may not:
- Provide false information
- Attempt unauthorized system access
- Disrupt the platform
- Engage in fraud or abusive behaviour
You must be at least 18 years old or have parental/guardian consent to use our services.
Refunds or exchanges are processed after the returned item has been inspected and approved.
The following items are non-returnable:
- Worn or washed items
- Altered products
- Items returned after 7 days
- Clearance or final sale items
Returned items must:
- Be returned within 7 days
- Be unused and unworn
- Be in original condition
- Include original packaging where applicable
- Include proof of purchase
We offer a 7-day return policy for eligible items.
Shipping fees, where applicable, are displayed during checkout.
KENDIski is not responsible for delays caused by third-party couriers or unforeseen circumstances.
Customers are responsible for providing accurate delivery information during checkout.
Delivery timelines vary depending on your location and courier availability.
Yes. We deliver orders through third-party courier and logistics services.
Yes. Prices may change without prior notice
Colors and product appearance may vary slightly depending on your screen or device display settings.
Not always. Product availability may change without notice depending on stock levels.
Not always. Product availability may change without notice depending on stock levels.
No. KENDIski does not store or access your full card details. Payment information is securely handled by Paystack.
Payments are securely processed through Paystack and also accept offline payments.
Yes. KENDIski reserves the right to cancel orders due to:
- Stock unavailability
- Pricing errors
- Suspected fraudulent activity
If payment has already been made, eligible refunds will be processed.
Yes. Once your order is successfully placed, you will receive an order confirmation message.
You can place an order directly through our website by selecting your products, adding them to your cart, and completing checkout.
No. KENDIski is currently a single-vendor store. All products listed are owned and managed directly by KENDIski.
Our physical store is located at:
Simara Mall, 6th Floor, Shop 36, Nairobi, Kenya.
KENDIski is a fashion and lifestyle brand offering affordable, quality clothing and related products through its online store and physical shop
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